Returns & Exchanges

At RealCraft, we stand behind the quality of our products and offer a 30-day window for returns or exchanges on all standard items. If you are not completely satisfied with your purchase, we are here to help ensure you find the perfect fit for your home.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.

• 3.
  Ship It Back

  Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.